dba Crossroads Place, LLC
Effective Date: 07/23/2024
Thank you for using our text number services. We value your privacy, and this policy outlines how
we handle your data.

1. Information We Collect:
   • Mobile Phone Number: While on our website, we may collect your phone number to
     send and receive text messages. We may collect your phone number through online
     applications, maintenance requests, showing requests, Tenant Web Access registration,
     site reservations, or general informational request forms.
   • User-Provided Information: Any additional information you provide helps us improve our
     services and provide better support.
2. How We Use Your Information:
   We use your data to:
   • Deliver text messages and updates related to our services.
   • Improve our services and user experience.
   • Respond to your inquiries and provide customer support.
   • Occasionally send promotional offers, alerts, communication about community
     news, urgent notifications, events, and other content.
3. Message Content:
   Messages may include promotional offers, alerts, communication about community
   news, urgent notifications, events, and other content. Standard messaging rates may
   apply. Message frequency will vary.
4. Data Security:
   We take reasonable steps to protect your personal information from unauthorized access
   and disclosure. However, no data transmission over the internet or method of electronic
   storage is 100% secure, and we cannot guarantee the absolute security of your
   information. Your information will not be sold or shared with outside entities with intent
   to market you products or services.
5. Opt-Out:
   You can opt out anytime by replying “STOP” to a message or reply “HELP” for more
   information.
6. Contact Us:
   Contact us at leasing@terraceplaceapt.com for assistance.
7. CTIA Compliance:
   Our services comply with CTIA guidelines. To report concerns or violations, contact us
   using the provided information.
8. Changes to Policy:
   We may update this Privacy Policy from time to time to reflect changes in our data
   practices or legal requirements. We will notify you of any material changes to this Privacy
   Policy by posting the updated version on our website or through other means. Your
   continued use of the Service after such changes constitutes your acceptance of the
   revised Privacy Policy.

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